Returns & Exchanges
At Stage and Screen FX, we want you to be fully satisfied with your professional makeup and special effects supplies. If your order isn't quite right, we accept returns of unopened and unused products within 30 days of purchase.
Check Eligibility
Ensure items are in their original, sealed packaging and were not marked as 'Final Sale' or 'Prosthetic' due to hygiene regulations.
Request an RMA
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.
Secure Packaging
Carefully pack your items back into their original shipping box or a similar sturdy container to prevent damage during transit.
Ship and Track
Send your package using a trackable shipping service and keep your receipt; once received and inspected, we will process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing